RESOLVED - Seeing errors when trying to login to account and complete a survey

Incident Report for SurveyMonkey

Resolved

This incident has been resolved.
Posted Feb 02, 2021 - 11:30 PST

Update

RESOLVED - The site has recovered. Users should be able to login and take surveys without any errors.
Posted Feb 02, 2021 - 11:22 PST

Update

RESOLVED - The site has recovered. Users should be able to login and take surveys without any errors.
Posted Feb 02, 2021 - 11:20 PST

Update

We are continuing to investigate this issue.
Posted Feb 02, 2021 - 11:13 PST

Update

We are continuing to investigate this issue.
Posted Feb 02, 2021 - 11:00 PST

Investigating

⚠️ We're aware of an issue impacting users ability to login into SurveyMonkey and completing surveys. Users may see errors or slowness when trying to login or complete a survey. Our developer team is investigating the cause of these issues.
Posted Feb 02, 2021 - 10:38 PST
This incident affected: SurveyMonkey.
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