Errors and slow loading of survey pages and preview page

Incident Report for SurveyMonkey

Resolved

✅ The issue is now resolved and all customers should be able to access the site again. Please contact us at help.surveymonkey.com if you are still experiencing issues.

Posted May 26, 2021 - 12:43 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 26, 2021 - 12:32 PDT

Investigating

⚠️ We're aware of an issue impacting survey and preview pages loading, and we are investigating the cause.

Posted May 26, 2021 - 12:24 PDT

This incident affected: SurveyMonkey.