Email messages not sending

Incident Report for SurveyMonkey

Resolved

A fix was implemented and was effective in resolving the issue. This incident has been resolved.
Posted Feb 02, 2021 - 20:40 PST

Update

We are continuing to work on a fix for this issue.
Posted Feb 02, 2021 - 16:21 PST

Update

We are continuing to work on a fix for this issue.
Posted Feb 02, 2021 - 15:34 PST

Identified

The root cause of the issue has been identified, and our engineering team is working to resolve the issue.
Posted Feb 02, 2021 - 14:35 PST

Investigating

⚠️ We're aware of an issue impacting some SurveyMonkey email collector invitations from being delivered, and we are investigating the cause.
Posted Feb 02, 2021 - 14:05 PST
This incident affected: SurveyMonkey.
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