Incident impacting Analyze for accounts hosted on our EU data center.

Incident Report for SurveyMonkey

Resolved

This incident has been resolved. Please contact us via https://help.surveymonkey.com/contact if you are still experiencing an issue.

Posted Dec 06, 2020 - 22:02 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 06, 2020 - 21:49 PST

Investigating

⚠️ We're aware of an issue impacting SurveyMonkey where the Analyze page will not load for users with accounts that are hosted on our EU data centers. We are investigating the cause.

Posted Dec 06, 2020 - 21:02 PST

This incident affected: SurveyMonkey.