Delay in webhook event /API processing

Incident Report for SurveyMonkey

Resolved

This incident has been resolved.
Posted Aug 18, 2022 - 18:37 PDT

Monitoring

A fix for the webhooks /API delay issue has been implemented, and we are monitoring the results.
Posted Aug 18, 2022 - 16:43 PDT

Identified

Users may be seeing a delay in webhook API event processing. We're working on identifying the root cause of the delay.
Posted Aug 18, 2022 - 12:23 PDT
This incident affected: SurveyMonkey.