Issues with authentication to SurveyMonkey accounts

Incident Report for SurveyMonkey

Resolved

Some users experienced errors while logging in or authenticating from approximately 7:00PM-8:00PM PST. The issue is now resolved and all users should be able to log in.

Posted Oct 31, 2022 - 20:15 PDT

Identified

⚠️ We've isolated the problem and our teams are working to resolve the issue as quickly as possible.

Posted Oct 31, 2022 - 20:05 PDT

Investigating

⚠️ We're aware of an issue impacting the ability of some customers to log in to their SurveyMonkey accounts, and we are investigating the cause.

Posted Oct 31, 2022 - 19:48 PDT

This incident affected: SurveyMonkey.