Email messages are not sending out.

Incident Report for SurveyMonkey

Resolved

The incident has been resolved. Email messages should be sending normally now.
Posted Dec 05, 2021 - 16:11 PST

Monitoring

A fix has been implemented and we are seeing our email services recover. We are currently monitoring the recovery.
Posted Dec 05, 2021 - 15:39 PST

Identified

The issue has been identified and a fix is being implemented. Our email services are recovering. We are seeing emails starting to send out.
Posted Dec 05, 2021 - 15:30 PST

Investigating

We are currently investigating an issue where email messages are not sending out.
Posted Dec 05, 2021 - 14:21 PST
This incident affected: SurveyMonkey.
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